To Our Individual Clients:
Your privacy is important to us, and maintaining your trust and confidence is one of our highest
priorities. We respect your right to keep your personal information confidential and understand
your desire to avoid unwanted solicitations. A recent law change requires us to disclose our
to read it, you will have a better understanding of what we do with the information you provide us and
how we keep it private and secure.
A. Types of Information We Collect
Occasionally we collect certain personal and/or professional information about you – but only when that information is provided by you or is obtained by us with your authorization. We use that information in two ways. First, to allow you to participate in our online webinars. We then provide the information to the companies for which the webinar(s) is produced. Second, to aid us in providing risk management, claims and loss prevention services to you, your firm or practice. With your authorization that information is then provided to your insurance company.
Examples of sources from which we collect information include, but are not limited to:
- insurance company policy number
- claims/underwriting history
- office risk management inquiries
B. Parties to Whom We Disclose Information
As a general rule, we do not disclose personal information about our clients or former clients to anyone. However, to the extent permitted by law and any applicable state Code of Professional Conduct, certain nonpublic information about you may be disclosed in the following situations:
- To comply with a validly issued and enforceable subpoena or summons.
- In the course of a review of our firm’s practices under the authorization of a state or national licensing board, or as necessary to properly respond to an inquiry or complaint from such a licensing board of organization.
- As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.
- To provide information to affiliates or customers of our firm and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, or have hired us to provide services to you in their behalf; but, only if we have an agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed. In most cases this would be your insurer and the information we obtain and provide is required for you to be in compliance with the terms and conditions of your insurance policy.
C. Confidentiality and Security of Nonpublic Personal Information
Except as otherwise described in this notice, we restrict access to nonpublic personal information about you to employees of our firm and other parties who must use that information to provide services to you. Their right to further disclose and use the information is limited by the policies of our firm, applicable law, our Code of Professional Conduct, and nondisclosure agreements where appropriate. We also maintain procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature destruction.
Thank you for allowing us to serve you. We value your business and are committed to protecting your privacy. We hope you view our firm as a trusted advisor and we will work to continue earning your trust. Please call us if you have any questions or if we can be of further service.
James D. Olsen, MBA